About Jenna Linton

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So far Jenna Linton has created 3 blog entries.

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Looking to join the growing telecommunications field? ECN are looking to hire a Business Development Executive and a Service Delivery Coordinator. Apply now to start your career change! View Career Opportunities

By | July 1st, 2016|Categories: Featured|0 Comments

09.07.2016 MyECN Portal Release

Date of Release: 09/07/2016 New Features: New Dashboard widgets released- Top 5 Average Talk Time and Top 5 Total Talk Time. Extension Level Billing Report will have a summary page outlining total call duration and total call cost for all call rates.   Bug Fixes: Improvements made to the My ECN Portal when

By | July 1st, 2016|Categories: Release Notes|0 Comments

09.07.2016 CloudDial Release

Date of Release: 09/07/2016 New Features: Agent 1.0 and 2.0 screens will no longer display the ‘Action(s)’ button in the top right hand corner. Instead the menu/ options associated with this button will display in a horizontal menu above the Agent Screen. When creating a new campaign, the user will have the ability

By | July 1st, 2016|Categories: Release Notes|0 Comments