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ECN ECHO

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RECENT BLOG POSTS

Password Security – Have you ever wondered how secure your password really is?

By | September 20th, 2017|Categories: Entertainment|

Password Security What's in a password? The value of online security Have you ever wondered how secure your password really is? Click on this link to see how long it takes for

IP Voice Codecs

By | September 7th, 2017|Categories: Technical|

IP Voice Codecs Some people may have heard the word Codec used when talking about digital music, digital sound or audio on the Internet. The use of codecs allows millions of people to

Demystifying NBN

By | August 18th, 2017|Categories: Technical|

Recently NBN published statistics stating that half of Australia now online for the NBN But what a lot of people often ask us at ECN is to explain all the terms and types of

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RECENT RELEASE NOTES

03.11.2016 MyECN Portal Release

By | October 24th, 2016|Categories: Release Notes|

Date of Release: 03/11/2016 New Features: Ability to call 13 xx xx xx numbers for back-to-base monitored alarms. Please confirm with your alarm company before using this service. Ability to select a different

09.07.2016 MyECN Portal Release

By | July 1st, 2016|Categories: Release Notes|

Date of Release: 09/07/2016 New Features: New Dashboard widgets released- Top 5 Average Talk Time and Top 5 Total Talk Time. Extension Level Billing Report will have a summary page outlining total call

09.07.2016 CloudDial Release

By | July 1st, 2016|Categories: Release Notes|

Date of Release: 09/07/2016 New Features: Agent 1.0 and 2.0 screens will no longer display the ‘Action(s)’ button in the top right hand corner. Instead the menu/ options associated with this button will

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